One of the most frequent questions we receive is about our turnaround times. Before exploring our delivery schedule, please keep in mind that all delivery windows begin once your photographer returns to our office or home studio and initiates the upload to our media processing database.
Because our team typically handles 3 to 5 shoots per day—often finishing with late-evening twilight sessions—file uploads generally occur between 6:00 PM and 9:00 PM. Your delivery window officially starts as soon as the media upload is fully complete.
Please note that the turnaround times listed represent maximum estimates. In many cases, deliveries are completed up to 30% faster.
Our dedicated editing operations run 24 hours a day, 6 days a week. While our specialist human editors rest on Sundays, our state-of-the-art AI processing engine works around the clock to guarantee seamless, top-tier media delivery every day of the week.
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